PRIVACY POLICY
At Auriela, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms laid out in this Privacy Policy.
PERSONAL DATA
When you create an account or subscribe to our newsletter, Auriela may collect personal information such as your name, address, email, phone number, and date of birth. We take full responsibility for safeguarding this information.
HOW WE USE YOUR PERSONAL DATA
Your personal data is used to provide you with the best shopping experience and fulfill our commitments to you. This includes processing your orders, sending offers and updates, and improving our services. We may use your data for internal analysis to offer you better products and promotions.
We only retain your data for as long as necessary to provide our services or as required by law. After that period, your information is securely deleted.
SHARING OF INFORMATION
Auriela values your trust. We do not sell your personal data to any third party. Your information may only be shared with trusted partners who help us operate our services, and only under strict data protection agreements. These partners are legally bound to use your data only as needed and never share it further.
YOUR RIGHTS
You have full control over your personal information. You may request access to the data we have about you at any time. If any information is incorrect, incomplete, or outdated, we’re happy to update it for you.
COOKIES
When you visit Auriela, cookies are used to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and improve functionality.
We use:
- Permanent cookies to save your preferences and login details (stored for up to 12 months).
- Session cookies to manage features like filters and login status (deleted when you close your browser).
You can remove cookies anytime through your browser settings.
THIRD-PARTY COOKIES
We use third-party services like Google Analytics to help us understand how our website is used. These services use both session and permanent cookies (stored for up to 24 months) for statistical purposes only.
PAYMENT OPTIONS
We offer secure online payments via credit/debit card and also support Cash on Delivery.
USER IMAGES
Any images you upload (e.g., for product reviews or support chats) may be used to enhance your shopping experience — including features like product search or customer service. Your data remains protected under our privacy policy.
